Shipping policy

📦 Shipping & Delivery Policy

🚚 Fast & Reliable Shipping

At Dutch|Thrift, we process and ship your order as quickly as possible.

📅 Same-day shipping for orders placed on business days before 3:00 PM

We prioritize sustainability in our shipping process:
♻️ Reused packaging materials – You may receive a box with branding from another supplier.
🌱 Minimal plastic usage – Any plastic used has been recycled and repurposed.

🔄 Returns

You have the right to return your order within 14 days after receipt. After initiating a return, you have an additional 14 days to send the product back.

✅ Full refund of the order amount (excluding return shipping costs)
✅ Original condition required, including all accessories & packaging
❌ Products with a broken seal sticker cannot be returned

📌 How to initiate a return?

📅 Refunds are processed within 14 days after we receive and inspect your returned product.

🚫 Order Cancellation

Once an order is placed, it cannot be canceled. If you change your mind after receiving your order, you can return it in accordance with our Return Policy above.

🌍 Return Shipping Costs per Country

📌 Return shipping fees apply per country and will be deducted from your refund:

Country Return Cost (€)
🇧🇪 Belgium 15,95
🇧🇬 Bulgaria 15,95
🇩🇰 Denmark 15,95
🇩🇪 Germany 15,50
🇪🇪 Estonia 15,95
🇫🇮 Finland 15,95
🇫🇷 France 15,95
🇬🇷 Greece 15,95
🇭🇺 Hungary 15,95
🇮🇪 Ireland 15,95
🇮🇹 Italy 15,95
🇭🇷 Croatia 15,95
🇱🇻 Latvia 15,95
🇱🇹 Lithuania 15,95
🇱🇺 Luxembourg 15,50
🇳🇱 Netherlands 8,95
🇦🇹 Austria 15,95
🇵🇱 Poland 15,95
🇵🇹 Portugal 15,95
🇷🇴 Romania 15,95
🇸🇮 Slovenia 15,95
🇸🇰 Slovakia 15,95
🇪🇸 Spain 15,95
🇨🇿 Czech Rep. 15,95
🇸🇪 Sweden 15,95

📩 Questions? Contact us at contact@dutchthrift.com – we're happy to help!